Service
Professional Custom-fit Solution
Our expertise enables you to realize the requirements you have in mind and provide you with a custom sample, FOR FREE, within a few days. Periodical product update and updated brochures, qualified certificates and flexible payment period are other advantages.
Best One-year Guarantee
The valve is backed with the one-year guarantee in the industry. Even after the warranty period, we still offer lifelong service on your technical consultation.
Fast Delivery Worldwide
The valve is packaged by plywood case and can only be shipped when they have completed and been approved through various tests to meet the required standards. The mature transport system makes delivery faster globally.
24-hour Rapid Response
Our service team is dedicated to supporting the performance of valves and the technicians are available around the clock. In addition, FREE Maintenance, NO Order Quantity limited.
Product Warranty
Within eighteen months of completion inspection or within twelve months of the start of usage , whichever is shortest ,VMV valve will repair or replace products or the faulty components of products free of charge in the event of failure under normal usage attributable to inadequate design or manufacturing on the part of VMV valve.
However, repairs or replacements will be charged in any of the following cases . Also note that if a separate agreement is in effect. That agreement shall take precedence.
(1) When the product has been used in an incorrect manner which deviates from the catalog or instruction manual;
(2) When the product failure is due to careless handing such as jamming with foreign substances or the sticking of excessive water stain;
(3) When the product has been disassembled ,repaired or altered by a third party other than VMV valve;
(4) When the product has been subject to cases beyond the control of VMV valve including natural disaster such as wind or flood damage ,earthquakes and electrical storm ,fire , pollution (special environments ) , salt damage, war or acts of terror;
(5) When a failure is due to any other factor deemed to be the responsibility of VMV valve;
